Telstra has announced it will be closing its 2G network on 1 December 2016 (excluding Christmas Island). If you have a 2G mobile device or SIM you will need to take action before this date to continue using the Telstra Mobile Network. You will need to do one or more of the following:
- Change the settings on your device
- Upgrade your SIM
- Upgrade your mobile device
Anyone who uses medical alarms or security alarms should contact their supplier to find out if their device will be impacted by the 2G network closure and receive advice on how to upgrade the advice.
“Important – Life Critical Devices:
If you have devices that are currently being used to monitor health, such as medical alarms, security or other remote safety situations, and they are currently using the 2G network, they will stop working on 1 December when the 2G network shuts down. Please take action and contact the provider of any such devices as soon as possible to ensure there is no disruption to these important services.”